Privacy policy

Privacy Policy

Last updated: December 29, 2025

Hayon 427 operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Hayon 427 is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify you.

We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:

  • Contact details (name, billing and shipping address, phone number, email address)

  • Financial and transaction information (payment method, transaction details, confirmations)

  • Account information (username, preferences, settings)

  • Shopping activity (products viewed, added to cart, purchased, returned, or cancelled)

  • Communications with us (customer support inquiries and correspondence)

  • Device and technical information (IP address, browser type, device identifiers)

  • Usage information (interactions with and navigation on the Services)

Personal Information Sources

We may collect personal information:

  • Directly from you

  • Automatically through the Services, including via cookies and similar technologies

  • From service providers acting on our behalf

  • From partners or other third parties, as permitted by law

How We Use Your Personal Information

We use personal information for the following purposes:

Provide, Tailor, and Improve the Services

Including processing payments, fulfilling orders, managing accounts, arranging shipping, handling returns, remembering preferences, and improving and personalizing the Services.

Marketing, Advertising, and Analytics

We may use your personal information to deliver marketing communications and to display advertisements on our Services and on third-party platforms, including social media platforms, based on your interactions with the Services.

This includes the use of analytics and advertising technologies that help us measure performance, understand customer behavior, and optimize advertising campaigns.

Security and Fraud Prevention

To protect the Services, prevent fraud or misuse, and ensure transaction security.

Communicating with You

Including customer support, service messages, and order-related communications.

Legal Reasons

To comply with applicable laws, enforce policies, and protect our legal rights.

Advertising, Analytics, and Meta Technologies (NEW)

We use advertising and analytics services provided by Meta Platforms Inc. (Facebook and Instagram), including Meta Pixel, Advanced Matching, and Conversions API.

These technologies allow us to:

  • Measure and analyze activity on the Services

  • Understand the effectiveness of advertising campaigns

  • Create and optimize custom audiences

  • Deliver more relevant advertisements

Through these technologies, information about your interactions with the Services (such as page views, product views, add-to-cart events, and purchases) may be collected and transmitted to Meta. This data may include online identifiers, device information, IP address, and event data, and may be transmitted via cookies, pixels, and secure server-to-server connections.

Data shared with Meta may be hashed and/or encrypted prior to transmission, in accordance with Meta’s requirements and applicable law. Meta processes this information in accordance with its own privacy policies.

You can manage or opt out of certain targeted advertising activities through your Facebook or Instagram account settings, including via Off-Facebook Activity. Additional information about Meta’s data practices is available in Meta’s Privacy Policy.

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify, service providers, and vendors who support the operation of the Services

  • To marketing and advertising partners, including Meta, for advertising and analytics purposes

  • When you direct or consent to such disclosure

  • In connection with legal obligations or business transactions

Relationship with Shopify

The Services are hosted by Shopify. Shopify processes personal information to provide and improve the Services, including through enhanced features that support analytics and advertising. Shopify is responsible for certain processing activities and for responding to requests related to data processed by Shopify. More information is available in the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority.

Security and Retention

We implement reasonable safeguards to protect personal information, but no system is completely secure. Personal information is retained only as long as necessary for the purposes described or as required by law.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or opt out of certain uses of your personal information, including targeted advertising. Requests may be submitted using the contact details below. We may need to verify your identity before processing requests.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal mechanisms to protect such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Studio@hayon427.com
נחליאלי 4, Haifa, 3501263, IL